Unconquerable

The Unconquerable Field Kit · №1

Escalation Protocol Builder

Build a shared language for raising a hand early and knowing what happens next.

Adapt the book’s five-level model to your organization: define observable signals, assign ownership by role, and make every handoff explicit.

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Derived from Strategic Corporate Crisis Management: Building an Unconquerable Organization, Routledge · Chapter 5, pp. 87–105, and Figures 5.1 and 5.2.

Guided builder

Escalation Protocol Builder

Step 1 of 8

Fresh session. Nothing is saved.

Level 1 of 5

Normal

Day to day operational issues

The first escalation level is the most important.

Catastrophe announces itself. What gets missed is the quiet deviation from normal, expanding unnoticed until the stakes are higher than they had to be.

Before deployment

Before you deploy this, exercise it with the operations leads, workers, and supervisors who will use it, not to test them but to bend and break it into something that works on the front line.

Derived from Strategic Corporate Crisis Management: Building an Unconquerable Organization, Routledge · Chapter 5, pp. 87–105, and Figures 5.1 and 5.2. · unconquerablebook.com/resources/escalation-protocol

Keep working the document

The builder starts fresh on every visit and does not retain what you enter. Print or save a copy when you reach a useful draft, then exercise it with the people who will use it.

Download the blank PDF

Views expressed here are my own and independent of my employer.

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